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‘Workplace Conflict; It’s a Good Thing’ to be presented Thursday

The Pawhuska Chamber of Commerce presents, “Food for Thought,” an energetic lunch and learn series designed to provide meaningful networking and professional development from 11:30 a.m. to 1 p.m., March 27 at the Pawhuska Business Development Center

This month’s topic is “Workplace Conflict; It’s a Good Thing,” presented by Tonya Foreman and Tara Gotwalt

Lunch served at 11:30 a.m. and the program begins at noon.

Many business leaders imagine that success is harmonious and creatively friction free. They could not be more wrong.

All organizations have conflict. Conflict isn’t just natural—it’s productive. That productivity happens only when people know how to handle it well. In most businesses, people don’t know what to do with discord. In a Roffey Park survey, 57 percent of managers reported that “inaction” was their organization’s main method of conflict resolution, and cited “avoidance” and “pretending it isn’t there” as a regular course of action. Sound familiar? Rather than address a problem with a colleague, 35 percent of managers say they’d rather parachute jump, 27 percent would rather shave their head for charity, and 8 percent would rather eat bugs.

The cost of unresolved conflict is immense! Experts estimate the cash costs at billions of dollars, and health care professionals say it is a major source of stress, burnout, harassment, and sabotage.

The big problem with conflict isn’t the conflict itself but the fear and anger it invokes when left unresolved. Most people are afraid to wade into an argument because they don’t feel confident they will be able to manage it, and they’re afraid they’ll become embroiled in something they can’t control and are unlikely to win. The solution to that, of course, isn’t to keep avoiding the problems. It’s to train people how to deal with conflict effectively, calmly, and fairly. Yet only about a third of managers have any training in coping with conflict of any kind.

Join Foreman and Gotwalt as they offer solutions that are ready to implement in your work environment.

Special thanks to the Osage Nation Attorney General’s office for sponsoring the cost of lunch.

Contact Cindy Helmer at chelmer@tctc.org or 918-287-3357 to RSVP for the professional development and free lunch.

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